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Case studies

What partners have done with MentorPRO, program by program.

Every partner story on this page carries the label that fits the evidence behind it. Peer reviewed findings come from published studies. Partner data comes from the program's own reporting. Where a claim is correlational, it is written that way.

Higher Education

Three ways colleges use MentorPRO to support student connection and success.

Partner data
UMass Boston Connected FuturesBoston, Massachusetts

Peer mentoring for first-generation and transfer students, built on the platform where the research began.

Connected Futures pairs incoming students with trained peer mentors who use goal setting, weekly check-ins, and secure messaging on MentorPRO. Program staff follow every match from a supervision dashboard and step in when a check-in signals trouble. The model is now being extended to additional campuses.

Engagement is through the roof compared to what we looked like last year. MentorPRO has become the linchpin of those connections.
Mara Gould, Associate Director of Advising, College of Management, UMass Boston
Partner data
Salem State UniversitySalem, Massachusetts

First-year retention moved from 76 percent to 82 percent after adopting goal-directed mentoring.

Salem State adopted MentorPRO alongside an intentional shift toward goal-directed peer mentoring. Program leaders report that first-year retention, which had averaged 76 percent, reached 82 percent in the first year of the new model. Retention is associated with many factors, and these figures are the program's own reporting.

Our first-year retention had been averaging 76 percent. This year, using MentorPRO and adopting intentional goal-directed mentoring, we retained 82 percent.
Don White, Assistant Dean, Salem State University
Peer reviewed
Northeastern UniversityBoston, Massachusetts

Ninety-two percent of first-year mentees used the app in a published evaluation of peer mentoring.

A peer-reviewed study of app-supported peer mentoring for first-year students at Northeastern found that 92 percent of mentees used the MentorPRO app, and that platform use was associated with student engagement and wellbeing outcomes. The study was published in the Journal of Technology in Behavioral Science.

I think this is probably the most helpful program our school has ever come out with.
Juliana Gesztesi, Peer Mentor, Northeastern University
Read the study (Werntz et al., 2023)
More higher education partners
UMass Boston CLA First

More than 400 incoming and transfer students served. The partnership began with one learning community in the College of Liberal Arts and spread to the College of Management and the Manning College of Nursing and Health Sciences.

West Point

Collaboration with the Simon Center for the Professional Military Ethic on a character development mentoring program in which cadet mentees work on character while cadet mentors build leadership skills.

See how MentorPRO works for higher education

Youth Programs

Programs sustaining mentoring relationships across communities and transitions.

Partner data
National Guard Youth ChalleNGe21 academies nationwide

From a single pilot to 21 academies in under two years.

ChalleNGe academies use MentorPRO to keep cadets connected to their mentors through the post-residential year, when contact usually fades. The program scaled from a small pilot to 21 academies in under two years, and sustained contact between mentors and cadets nearly doubled.

MentorPRO is like a box that we've all been wanting to see into. Now we can see how genuine relationships are built and maintained in real time.
Kyle Mann, Post Residential Manager, Keystone State ChalleNGe Academy
Partner data
ForóigeIreland

MentorPRO's first international partner brings evidence-based youth mentoring to Ireland.

Foróige, Ireland's largest youth organization, runs its Big Brothers Big Sisters of Ireland mentoring on MentorPRO. Volunteer mentors and young people connect through the app, and program staff supervise matches and report outcomes from one place.

Partner data
Best Kids

Long-term mentoring for youth in foster care, supported by structured activities.

Best Kids uses MentorPRO to support consistent, long-term one to one mentoring between youth in foster care and trained adult mentors, with structured activities focused on life skills, goal setting, and youth leadership.

More youth program partners
Big Brothers Big Sisters

Six agencies, including Utah, Tennessee, Washington County, Milwaukee, Wisconsin Shoreline, and Orange County and the Inland Empire, run community-based, site-based, and mentor2.0 programs on MentorPRO.

See how MentorPRO works for youth programs

Alumni Engagement

Programs connecting students with alumni for focused career guidance.

Partner data
South Dakota State UniversityAlumni Association

Strong participation across a one to one alumni mentoring program.

The SDSU Alumni Association runs its alumni mentor program on MentorPRO. In the launch year 227 students were matched with 227 alumni mentors, 89 percent of mentees and 84 percent of mentors logged in, and 768 check-ins were completed.

Partner data
University of Chicago EDE+

Focused access to professionals in fields where representation remains limited.

EDE+ uses flash mentoring to connect students with trusted professionals in economics, finance, policy, and data science and track movement on outcomes.

Partner data
Xavier University

Brief career guidance alongside longer professional mentoring relationships.

Xavier runs flash mentoring for quick career guidance alongside formal one to one professional mentoring relationships that follow students to graduation.

See how MentorPRO works for alumni programs

Workforce Development

Programs helping participants turn mentoring into education and career progress.

Partner data
Step UpNational, United States

A national flash mentoring community for young women, run by nearly 200 professional mentors.

Step Up used MentorPRO to run flash mentoring at national scale, connecting teens and young women with professional mentors for short, focused conversations. Participants have set 1,400 career and education goals and completed more than 350 flash mentoring conversations on the platform.

Partner data
COE Career Opportunities InitiativeMore than 30 colleges and universities

Supporting TRIO students on the path from college to career.

COE partnered with more than 30 colleges and universities to help TRIO students bridge the gap between college and career. Ninety-five percent of students reported confidence that they would succeed as students.

Looking for post-residential education, employment, and military-entry goals? See National Guard Youth ChalleNGe under Youth Programs.

See how MentorPRO works for workforce programs

See MentorPRO built around your program.

Tell us a little about your program and a member of our partner success team will reach out.