What partners have done with MentorPRO, program by program.
Every one of these mentoring case studies carries the label that fits the evidence behind it. Peer reviewed findings come from published studies. Partner data comes from the program's own reporting. Where a claim is correlational, it is written that way.
Three ways colleges use MentorPRO to support student connection and success.
Salem State UniversitySalem, Massachusetts
First-year retention moved from 76 percent to 82 percent after adopting goal-directed mentoring.
Salem State adopted MentorPRO alongside an intentional shift toward goal-directed peer mentoring. Program leaders report that first-year retention, which had averaged 76 percent, reached 82 percent in the first year of the new model. Retention is associated with many factors, and these figures are the program's own reporting.
Our first-year retention had been averaging 76 percent. This year, using MentorPRO, and adopting intentional goal-directed mentoring, we retained 82 percent.
Two peer-reviewed studies, 2,572 first-year students, and a measured link between engagement and grades.
Northeastern made app-supported peer mentoring available to every incoming first-year student and studied what happened over two years. Two peer-reviewed papers came out of it. More check-ins and more messages to peer mentors were both associated with higher end-of-year grade point averages, after controlling for prior academic risk. Both studies are observational, so they establish association rather than cause. More messaging was also associated with more course withdrawals.
I think this is probably the most helpful program our school has ever come out with.
Seventy-two percent of the CLA First cohort logged in, and check-ins started in week one.
CLA First is a learning community in the College of Liberal Arts at UMass Boston, where paid peer mentors support first-year students from orientation through graduation. In the first three weeks of the 2026 cohort, 108 of roughly 150 students logged in and 76 of them completed a check-in. The partnership began with this one learning community and has since spread to the College of Management and the Manning College of Nursing and Health Sciences.
I am a peer mentor for the CLA First! Program, so as someone who heavily utilizes and depends on MentorPro, I am able to say that I am a major fan! MentorPRO has allowed me to further connect with my first-year mentees and I've been able to assist them in their first couple semesters of college.
Programs sustaining mentoring relationships across communities and transitions.
National Guard Youth ChalleNGe21 academies nationwide
From six sites to 21, with 5,064 cadets registered and 3,800 of them using messaging.
ChalleNGe academies use MentorPRO to stay in contact with cadets through the post-residential year, when contact usually fades. The pilot began with six programs in December 2023 and reached 21 Youth ChalleNGe and Job ChalleNGe sites by the end of 2025. RAND's 2026 report on the program found that staff at all six original pilot sites favored staying in the pilot, and said it expects better graduate outcomes than under the traditional model, though it is too early to measure them. From January 2027 every academy must track contacts, placements and case management activity for each graduate for 24 months.
MentorPRO is like a box that we've all been wanting to see into so we can see how genuine relationships, mentorships, connections, and social capital are built and maintained in real time.
A staff pilot became a rollout: each Foróige program manager now runs their own matches on one platform.
Foróige, Ireland's largest youth organization, runs its Big Brothers Big Sisters of Ireland mentoring on MentorPRO. Volunteer mentors and young people connect through the app, and program staff supervise matches and report outcomes from one place.
From one match to 536 in under a year, across six agencies and school programs.
Six Big Brothers Big Sisters agencies and school-based programs run community-based, site-based and mentor2.0 mentoring on MentorPRO, across Montana, Milwaukee, the Wisconsin Shoreline and three Utah schools. The first match activated in April 2025. By March 2026 there were 536. Littles have set 2,319 goals, most commonly finding employment, improving grades, and finding and applying for scholarships.
Programs connecting students with alumni for focused career guidance.
SDSU Alumni & FoundationBrookings, South Dakota
Summer engagement went from zero students to 158 before the mentoring year even started.
The SDSU alumni mentor program matches students with alumni working in their field of interest. In its first year on MentorPRO the program ran as it always had, with activity starting at the October kickoff. In year two the team ran a summer push to get students onto the platform early. By early September, 158 of 256 invited mentees had logged in. At the same point the previous year, none had.
We feel like MentorPRO puts our program in the right position to serve our mentor and mentee pairs and take the experience to the next level.
Focused access to professionals in fields where representation remains limited.
EDE+ uses flash mentoring to connect students with trusted professionals in economics, finance, policy, and data science and track movement on outcomes.
Brief career guidance alongside longer professional mentoring relationships.
Xavier runs flash mentoring for quick career guidance alongside formal one to one professional mentoring relationships that follow students to graduation.
Programs helping participants turn mentoring into education and career progress.
Step UpNational, United States
Step Up put its mentoring on one app: young women find mentors, set goals and message on their own schedule.
Step Up is a national mentorship nonprofit that guides girls and young women to their own definition of success. Step Up's Mentoring App, powered by MentorPRO, lets young women ages 18 to 29 find professional mentors, message them directly and track their goals. Mentors are working women ages 30 and up. Step Up runs its other programs, such as Power Talks and career coaching, alongside the app.
In Summer 2023, 95 percent of participating TRIO students felt confident they would be successful students.
The Council for Opportunity in Education (COE) launched the Career Opportunities Initiative in 2023 to bridge the gap between college and career for TRIO students. COE reports 278 students served across all cohorts and more than 30 partner colleges and universities. In the Summer 2023 cohort, 95 percent of participating students said they felt confident they would be successful students.
Salem State UniversitySalem, Massachusetts
