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Case study · Partner data

Peer mentoring for first-generation and transfer students, built on the platform where the research began.

UMass Boston Connected FuturesBoston, Massachusetts

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Connected Futures pairs incoming students with trained peer mentors who use goal setting, weekly check-ins, and secure messaging on MentorPRO. Program staff follow every match from a supervision dashboard and step in when a check-in signals trouble. The model is now being extended to additional campuses.

Engagement is through the roof compared to what we looked like last year. MentorPRO has become the linchpin of those connections.
Mara Gould, Associate Director of Advising, College of Management, UMass Boston
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Other partners' stories

Salem State UniversitySalem, Massachusetts

First-year retention moved from 76 percent to 82 percent after adopting goal-directed mentoring.

Salem State adopted MentorPRO alongside an intentional shift toward goal-directed peer mentoring. Program leaders report that first-year retention, which had averaged 76 percent, reached 82 percent in the first year of the new model. Retention is associated with many factors, and these figures are the program's own reporting.

Our first-year retention had been averaging 76 percent. This year, using MentorPRO and adopting intentional goal-directed mentoring, we retained 82 percent.
Don White, Assistant Dean, Salem State University
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Northeastern UniversityBoston, Massachusetts

Ninety-two percent of first-year mentees used the app in a published evaluation of peer mentoring.

A peer-reviewed study of app-supported peer mentoring for first-year students at Northeastern found that 92 percent of mentees used the MentorPRO app, and that platform use was associated with student engagement and wellbeing outcomes. The study was published in the Journal of Technology in Behavioral Science.

I think this is probably the most helpful program our school has ever come out with.
Juliana Gesztesi, Peer Mentor, Northeastern University
Read the case studyRead the study (Werntz et al., 2023)

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