Check-In

Mentees regularly share how things are going across career, finances, health, well-being, connections, academics, and planning. Mentors and staff can follow their responses over time and see where support may be needed.

Check-ins give mentors a starting point for the next conversation and help connect mentees with relevant campus or community resources.

MentorPRO Check-In screen showing areas of a mentee's life

Goal Setting

Mentees choose from research-informed goal menus or create goals of their own. Mentors can see what matters to each mentee, discuss next steps, and follow progress together.

Programs can customize goal setting to their participants and priorities, keeping conversations focused on what mentees want to accomplish.

MentorPRO Goal Setting screen

Secure Messaging

One-to-one conversations, group chat, and broadcast messages keep mentors, mentees, and staff connected inside the platform. Participants can communicate without exchanging personal phone numbers.

Staff can oversee messaging, share announcements, and follow engagement. Video meetings, scheduling, and push notifications support communication between check-ins.

Secure messages between a mentor and mentee in MentorPRO

MentorPRO Academy

Self-paced, interactive training for mentors, mentees, and staff, developed with the Center for Evidence-Based Mentoring at UMass Boston.

Courses combine videos, knowledge checks, and practical tools. Topics include building strong mentoring relationships, motivational interviewing and goal support, supportive accountability, ethics, and mental health.

Courses can be licensed separately or used inside MentorPRO, where assignments, completion, and engagement are tracked. Learners can share their certifications on LinkedIn.

MentorPRO Academy course library

MentorAI

A scientific copilot for mentors, informed by curated research on mentoring, mental health, workforce development, and student success. MentorAI brings together information about a mentee’s challenges, goals, and progress to help mentors prepare for conversations.

Mentors can ask for evidence-based suggestions and tailored strategies. MentorAI supports their judgment and keeps the relationship in human hands. It never talks directly to mentees.

MentorAI displaying a mentee overview and guidance for a mentor

Analytics and Reports

Program dashboards bring together conversations, meetings, check-ins, goals, and survey responses. Staff can monitor engagement, review mentee feedback, and export data for evaluation and reporting.

On-demand reports and data visualizations help programs share activity and outcomes with leadership and funders. A curated survey bank supports measurement of belonging, self-efficacy, and relationship quality.

MentorPRO reporting dashboard

MatchPRO

A customizable matching algorithm helps programs pair mentors and mentees using research-informed criteria. Staff can tailor the matching process to their program and review recommended pairs before making a match.

MentorPRO supports both administrator-led and mentee-initiated matching, giving programs a choice in how participants connect.

MatchPRO matching dashboard

API Integrations

API integrations connect MentorPRO with the other applications your organization uses, so data moves between them automatically, without manual exports.

Connect MentorPRO with your program’s existing systems and reporting workflows. Single sign-on and one-time passcode login offer options for participants with or without institutional email.

Ready-made integrations with Salesforce and Tableau connect your program’s systems and reporting tools. A data integration API supports additional connections across systems.

Participants can use MentorPRO on the responsive web platform or through the iOS and Android apps.

MentorPRO program management dashboard
More tools inside the platform

The everyday features that keep a program running.

Beyond the core features, MentorPRO carries the practical work of a mentoring program, so staff do not need a second system for meetings, documents, notes, or surveys.

Video conferencing and scheduling

Mentors and mentees schedule and hold video meetings for up to 50 participants inside the app. Staff see a dashboard that summarizes meeting activity.

Mentee notes

Mentors and program managers record and share notes on each mentee, review them before a meeting, and add to them after a check-in.

Document center

Securely upload, share, and track mentor background checks, mentee intake forms, handouts, and other program documents, with access set by role.

Resource hub

Program-specific resources, links, and handouts live in one place, so mentors share the right campus or community service instead of searching for it.

Surveys

Program-specific assessments and pre and post surveys are built and delivered in the app, drawing on a bank of validated items, and responses appear in staff dashboards and reports.

Flash mentoring

Participants reach available mentors for one quick, focused conversation, so that help arrives when someone needs it rather than after a long matching process.

Supervision dashboard

Program staff see conversations, scheduled meetings, in-app messages, self-reported well-being, mentor engagement, and survey responses in real time.

Client portal and annual report

A dedicated portal with engagement data, on-demand reports to visualize and share results, and a one-page annual report ready for funders and leadership.

Who sees what

One platform, a different view for each role.

Program staffA web dashboard with email login. Permissions are set by role, so coordinators, program managers, and administrators each see the programs and data they are responsible for.
Mentors and menteesThe MentorPRO app on iOS and Android, or the responsive web version, with a phone-number login for participants who do not have an institutional email.
Leadership and fundersA client portal with engagement data, on-demand reports, and a one-page annual report, plus an API that joins platform activity to retention, GPA, credits, and graduation.

Everything a strong program needs, in one place.

Web, iOS, and Android. Expert consultation, monthly implementation meetings, and evaluation support are included in every license.