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Case study · Platform data

Step Up put its mentoring on one app: young women find mentors, set goals and message on their own schedule.

Step UpNational, United States

step up logo
By the numbers
74 of 77 certificates (program reported, spring 2026).

727 mentees and 577 mentors on the platform.

1,103 video meetings, 70,940 minutes. 2,928 goals set. Source for platform figures: MentorPRO platform data, Oct 6, 2026.
74

Certificates issued to pairs completing four or more coaching calls

PROGRAM REPORTED Step Up program reporting, June 2026. Spring cohort of 77 matched pairs.
316

Mentoring meetings in a two-year flash mentoring evaluation, with 363 mentees and 285 mentors

PEER REVIEWED Rhodes, Werntz, Jasman and Morton (2026), Youth, 6(1), 35. The evaluation describes participation and feasibility, not employment outcomes.
979

Young adults reached by Step Up in 2025, with the Mentoring App credited for helping expand its reach

PARTNER DATA Step Up 2025 Annual Report, pages 6 and 23. The 979 counts all Step Up young adult programs, not only the app.

Step Up is a national mentorship nonprofit that guides girls and young women to their own definition of success. Step Up's Mentoring App, powered by MentorPRO, lets young women ages 18 to 29 find professional mentors, message them directly and track their goals. Mentors are working women ages 30 and up. Step Up runs its other programs, such as Power Talks and career coaching, alongside the app.

Program facts
Organization
Step Up
Platform
Step Up's Mentoring App, powered by MentorPRO
Population
Young women ages 18 to 29 as mentees, and working women ages 30 and up as mentors
Model
Mentees search for a mentor and message her directly. Sessions are one on one or in groups, on the mentee's and mentor's own schedule.
On MentorPRO
Profiles, messaging and goal tracking
Other Step Up programs
Power Talks events and a three-month career coaching program
Live since
July 2023
Measurement window
July 2023 to June 2026
Comparison group
None.
Analysis
MentorPRO platform data and Step Up program reporting.
My experience on the Mentoring App has allowed me to make connections with other women for professional growth
Fiona, Step Up mentee
Read the Step Up case study Read the study (Rhodes et al., 2026)
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Kaufman County Mentoring ProgramKaufman County Mentoring ProgramKaufman County, Texas

Kaufman County put its youth mentoring on one platform: mentors and mentees exchanged 3,441 messages in six months.

We needed software to help us communicate between our mentors and mentees. We knew it wasn't going to be possible to see the mentees and mentors daily, so this app has made it all possible. When I bring the mentees on board, I let them know about the MentorPRO Academy, which is a bonus I didn't know we were getting. I like that I can see all the engagement. We love the Tasks tab. It's great for sending the mentees links about their situations. The mentors send the links and ask them a variety of questions. I love watching the mentees and mentors build a relationship. The mentors contact the parents for some face-to-face fun time with their mentees. MentorPRO is a safe space for the mentees to feel free to express what is going on with them. I believe it helps them to know someone is here to listen. MentorPRO is literally bridging the gap.

We needed a software to help us communicate between our mentors and mentees. We knew It wasn’t going to be possible to see the mentees and mentors daily, so this app has made it all possible. When I bring the mentees onboard, I let them know about the MentorPRO Academy which is a bonus that I didn’t know we were getting. I like that I can see all the engaging. We love the TASK tab , its great for sending the mentees links on their situations. The mentors send the links and ask them a variety of questions. I love watching the mentees and mentors build a relationship. The mentors contacts the parents for some face-to-face fun time with their mentees. MentorPRO is a safe space for the mentees to fill free to express what is going on with them. I believe it helps them to know someone is here to listen. MentorPRO is literally bridging the gap.
LaDonna Maiden, Justice of the Peace, Precinct 2, Kaufman County, Texas
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In Summer 2023, 95 percent of participating TRIO students felt confident they would be successful students.

The Council for Opportunity in Education (COE) launched the Career Opportunities Initiative in 2023 to bridge the gap between college and career for TRIO students. COE reports 278 students served across all cohorts and more than 30 partner colleges and universities. In the Summer 2023 cohort, 95 percent of participating students said they felt confident they would be successful students.

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