Question 1

What is the flagged Mentor functionality?

Ania Sanchez · Accepted Answer

The Flagged Mentor functionality in MentorPRO allows Mentees to notify program staff of any issues or concerns with their assigned Mentors. If a Mentee requires assistance or encounters an issue with their Mentor, they can use the top-right icon in the chat to flag their Mentor. This action triggers several notifications:

An immediate email notification is sent to the Program Manager of the organization.
The Mentor receives a device notification.
The names of flagged Mentors can be viewed on the Mentors tab of your PM account by toggling the Flagged Mentors switch to the on position. This switch is located on the right side of the Search by Name bar, beside the filter and sort buttons.

Flagging a Mentor temporarily prevents the Mentor from reaching the Mentee, ensuring that program staff is promptly informed and can address any issues or concerns.

Question 2

What is the flagged Mentor functionality?

Ania Sanchez · Accepted Answer

The Flagged Mentor functionality in MentorPRO allows Mentees to notify program staff of any issues or concerns with their assigned Mentors. If a Mentee requires assistance or encounters an issue with their Mentor, they can use the top-right icon in the chat to flag their Mentor. This action triggers several notifications:

An immediate email notification is sent to the Program Manager of the organization.
The Mentor receives a device notification.
The names of flagged Mentors can be viewed on the Mentors tab of your PM account by toggling the Flagged Mentors switch to the on position. This switch is located on the right side of the Search by Name bar, beside the filter and sort buttons.

Flagging a Mentor temporarily prevents the Mentor from reaching the Mentee, ensuring that program staff is promptly informed and can address any issues or concerns.

Question 3

What is the flagged Mentor functionality?

Ania Sanchez · Accepted Answer

The Flagged Mentor functionality in MentorPRO allows Mentees to notify program staff of any issues or concerns with their assigned Mentors. If a Mentee requires assistance or encounters an issue with their Mentor, they can use the top-right icon in the chat to flag their Mentor. This action triggers several notifications:

An immediate email notification is sent to the Program Manager of the organization.
The Mentor receives a device notification.
The names of flagged Mentors can be viewed on the Mentors tab of your PM account by toggling the Flagged Mentors switch to the on position. This switch is located on the right side of the Search by Name bar, beside the filter and sort buttons.

Flagging a Mentor temporarily prevents the Mentor from reaching the Mentee, ensuring that program staff is promptly informed and can address any issues or concerns.