How do I export my program’s data?

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Access your data anytime! As advocates of evidence-based practices, MentorPRO is dedicated to delivering comprehensive data and insights into mentoring program metrics and Mentor/Mentee interactions. In addition to our regular Customer Success Meetings, this functionality ensures you stay informed about the ongoing dynamics of your program.

1. Log in to MentorPRO using your Parent account. If you’ve forgotten your credentials, locate them in the Client Portal under the My Program > Start Day section or contact us for support.
2. Navigate to Organizations and find the tab labeled “Data Export” at the top. Here, you’ll discover all your scheduled exports.
3. To initiate a new export, click on Schedule, then choose the type of data report you wish to export. Fill in the required fields, including your email address in the “CC” box (make sure to press enter to save your email address).
4. Click Schedule, and you’re done! On the scheduled day, you’ll receive an email with a link to download the data. Keep in mind that the link expires after seven days.

Notes:
• The exported data provides raw information for your later analysis of program achievements.
• Each domain you wish to export needs to be scheduled separately. To export Mentee, Mentor, and Meeting data, you will need to schedule 3 exports.
• Data exports should be scheduled at least one day in advance, before 00:00 hrs ET.
• Need assistance scheduling data exports? Feel free to contact us at support@mentorpro.com.