Deactivate a User
Deactivating a Mentor or Mentee stops all user activity in MentorPRO without deleting any past activity. To deactivate a user:
- Log in to MentorPRO and find the name of the Mentor or Mentee you wish to deactivate.
- Deactivate the user by toggling the button under the “Status” column. This change will take effect immediately; users will be logged out of MentorPRO and won’t be able to see and interact in the app.
- Once a user is deactivated, their profile will still appear throughout the app with a “Deactivated” label. Mentors and Mentees who have interacted with this profile will be able to view past conversations and activities, but further interaction will be disabled.
To reactivate a user, simply toggle the button again.
