How do I create a group chat?

As a Program Manager, you can communicate through group chats. Remember that group chats are always created and monitored by either a Program Manager or a Mentor, never by a Mentee.

To create a group chat:

  1. Access your Program Manager account and navigate to the “Connect” tab.
  2. Select the option “Group Message” from the top menu and click the “+” button.
  3. Add a Group Name and a group picture, then, click “Create”.
  4. Add the users.

You can always add more users by going to the Group Details.

How do I start a 1:1 chat?

With your Program Staff account, you can easily engage in direct conversations with both Mentors and Mentees. 

To start an individual chat:

  1. Access your Program Manager account and navigate to the “Connect” tab.
  2. Select the option “Direct Message” from the top menu and click the “+” button.
  3. Search for the user’s name and click on their name.

Enjoy the flexibility to share images, videos, documents, and express yourself with emojis! Connecting and communicating with your mentoring community has never been more seamless.

What is the Chat functionality?

In MentorPRO, our chat functionality plays a crucial role in fostering effective communication between mentors and mentees. It serves as a dynamic platform where Mentors and Mentees can engage in real-time conversations, addressing queries, sharing insights, and building meaningful connections. We understand the significance of clear and prompt communication in the mentoring relationship, and our chat features are designed to enhance this aspect of mentorship. Whether through individual chats for personalized discussions, group chats for collaborative interactions, or broadcast messages for broader communication, MentorPRO empowers users to stay connected and informed, ultimately contributing to a more supportive and engaging mentoring experience. Effective communication is key to successful mentorship, and our chat functionality is tailored to facilitate just that.