Data security and Privacy FAQ
MentorPRO is available in multiple ways, depending on your role.
– If you are a mentor or a mentee, then you will use MentorPRO on your smart phone as an app client (iOS and Android.) All of the app functionality is also available via the web.
– If you are a program administrator, then you will use the MentorPRO dashboard on the web. Program administrators track platform adoption and usage and interactions.
MentorPRO will store basic mentor and mentee data wuch as email, cellphone, communications (between Mentor/Mentee), schedules, and interaction history are saved.
No sensitive information such as biometrics are saved.
Data are isolated and protected. All data transmission and data storage complies with GDPR. Data are encrypted in transit and at rest.
MentorPRO has been used by over 15,000 students at several universities since 2021. In addition to higher education, MentorPRO has also been used by the Council for Opportunities in Education and by non-profits such as StepUp, Big Brothers Big Sisters, Friends of the Children, etc.
MentorPRO has a well developed and clear EULA that specifies the product, service and delivery details. The EULA should be considered AS=IS and representative of the MentorPRO solution offering.
Of course anything is possible but this will require customization because currently, all users agree to the EULA within the app, so any changes to the EULA will affect every user or will require a custom version of the app.